Version:1.5.0.20 freezes when selecting videos
Version:1.5.0.20 freezes when selecting videos
Error Log:
---------------------------------------------------------
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: v_ride.x64.exe
Application Version: 1.5.0.20
Application Timestamp: 56404780
Hang Signature: 67e4
Hang Type: 0
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Hang Signature 1: 67e4277cc210a70406884f4bc846bfdb
Additional Hang Signature 2: aa1b
Additional Hang Signature 3: aa1bbf36f94521285f9cafdfd37a69c0
Additional Hang Signature 4: 67e4
Additional Hang Signature 5: 67e4277cc210a70406884f4bc846bfdb
Additional Hang Signature 6: aa1b
Additional Hang Signature 7: aa1bbf36f94521285f9cafdfd37a69c0
Please Advise.
Many Thanks
Re: Version:1.5.0.20 freezes when selecting videos
Well. Reading specs for G31 it appears to be very old system with grossly underpowered graphics. We have no means of testing our software on such machines so the best I can recommend is to try with some better hardware.
VeloReality Forum Administrator
Re: Version:1.5.0.20 freezes when selecting videos
Using a Dell XPS 7100 with AMD Phenom II X6 1090T processor 3.2 GHz - 8GB ram, I get a 7 second hang when clicking on videos. Resolves spontaneously. No big deal but just thought I'd mention it.
Re: Version:1.5.0.20 freezes when selecting videos
A sent you email. Please check.rgurney wrote:Using a Dell XPS 7100 with AMD Phenom II X6 1090T processor 3.2 GHz - 8GB ram, I get a 7 second hang when clicking on videos. Resolves spontaneously. No big deal but just thought I'd mention it.
VeloReality Forum Administrator
Re: Version:1.5.0.20 freezes when selecting videos
We've since released new update that might have something to do with the problem you experiencing:bnzigt wrote:Please Advise. Many Thanks
http://veloreality.com/forum/viewtopic.php?f=9&t=153
Fair warning. In your case it could still be old incompatible card/driver and will not work but it is worth to try. I am also sending it by email just in case
VeloReality Forum Administrator
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Re: Version:1.5.0.20 freezes when selecting videos
I tried the software on a Dell Optiplex 745 /(4GB ram, onboard graphics, directx 9), I use one as a media center and the latest version as of yesterday. Partial video acceleration is selected and the freeze on the video tab occurred.
I'm happy to allow the machine to be remote controlled if it would help find the problem? the PC runs windows 8.1 Media center perfectly well.
Charlie
I'm happy to allow the machine to be remote controlled if it would help find the problem? the PC runs windows 8.1 Media center perfectly well.
Charlie
Re: Version:1.5.0.20 freezes when selecting videos
Would be more then willing to help live (here is how: http://veloreality.com/forum/viewtopic.php?f=4&t=94) however reading the specs for this particular system it lists Intel Graphics 965 which is DX9 only (we use directx 10). So the software will not work on that computer no matter what. Sorry bout that but for various reasons I just could not go with DX9. But even if I did this particular card is too basic/low power to do anything.charliedurrant wrote:I tried the software on a Dell Optiplex 745 /(4GB ram, onboard graphics, directx 9), I use one as a media center and the latest version as of yesterday. Partial video acceleration is selected and the freeze on the video tab occurred.
I'm happy to allow the machine to be remote controlled if it would help find the problem? the PC runs windows 8.1 Media center perfectly well.
Charlie
BTW Hi Charlie. I remember talking to you few years ago when were were swimming in the same boat So you still more then welcome to pop out for chat on Skype
VeloReality Forum Administrator
Re: Version:1.5.0.20 freezes when selecting videos
We have since received report from you that the update solved a problem.bnzigt wrote:....
VeloReality Forum Administrator