Version Video Freezes

General discussion of the ride videos.
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Posts: 3
Joined: Wed Nov 11, 2015 6:30 pm

Version Video Freezes

Post by bnzigt »

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After receiving "download" of version 1,5,0,156 and selecting a ride, the video freezes. When pedaling is stopped, the screen shows gray where the video position would have been. Items done to correct issue:
1) change performance from full to partial in Video Acceleration even though it worked in full prior to the update, same result
2) download new executable, same result

OS Name Microsoft Windows 10 Pro
Version 10.0.17134 Build 17134
System Manufacturer ZOTAC
System Type x64-based PC
Processor Intel(R) Core(TM) i3-6100U CPU @ 2.30GHz, 2304 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. B320P205, 9/2/2016
SMBIOS Version 3.0
nstalled Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 11.5 GB
Total Virtual Memory 31.9 GB
Available Virtual Memory 27.4 GB
Intel(R) HD Graphics 520

Video freeze happens on standard videos and 4K videos.
Please advise
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