video stops after a short period

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Ernest Tye
Posts: 1
Joined: Sat Dec 17, 2016 4:25 pm

video stops after a short period

Post by Ernest Tye »

I am new to this. Software downloaded. Registered as user and the the sample files are also downloaded. Trainer connected via Stages Power Meter. No speed calculator and my trainer is not a Smart Trainer.

The video stops after 10 seconds yet the power cadence continues to accurately reflect my status.

i tried demo mode. Interestinhly it does the same. Shows to wattage and the
speed etc but video stops.

ernie
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admin
Site Admin
Posts: 737
Joined: Fri Nov 01, 2013 5:46 pm

Re: video stops after a short period

Post by admin »

Seems like corrupted video file. Rare but does happen. Try any other video. If does not work then get live support as explained in
http://veloreality.com/forum/viewtopic.php?f=4&t=94
VeloReality Forum Administrator
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