VeloReality Forum

Another change in the software that I don't like is that the pacers are moved up hiding the profile of grades, why is that? Because I can. ;) Just kidding. It is a bug and I just fixed it. Thanks for reporting. The release will have to wait few days as our code signing certificate did expire and I ...

Yes it is a problem with GPS signals in tunnels and also GPS device still trying to deduce something. We might find some solution that is more graceful then the current one for such situations but we do not consider it showstopper so some other tasks might take precedence

I did, but for some magical reason my post is not here, go figure. maybe I moderated myself

For whatever reason the software could not connect to a folder where you keep your videos so it reset it and had you select folder with videos again. There could be thousand of reason why did that happen. Unless it happens every ride it is not really worthy of thinking about (is your D: drive) inter...

You always have this option (live support): https://veloreality.com/forum/viewtopic.php?f=2&t=94 I will be available starting from tomorrow. In the meantime I have a friend with AMD video card (I do not use those for myself). Will test software and the same video on his hardware Also curious new...

SKU 0043 - I did test it twice full length today. All seems nice and dandy. I think you should check 3 things: 1) Scan your hard drive for errors using chkdsk utility, you can find info on how to use it on the Internet 2) Download video again and see if it helps, maybe it is corrupted. 3)Update your...

Post SKU of that video (4 digits) and I will check it out. It is a morning here and I am busy with something else so will try to resolve it tonight. Video file can be broken in quite a few ways and that is most likely the case. Also not sure what OS/Video card are you using but recently when my Win ...

The answer is yes, The details are in user guide that you can download from our website:
http://www.veloreality.com/exs_v_ride/v ... l_v1.0.pdf

Climb does not work with any software, it works with the trainer. Basically trainer tells it what to do unless you override it with manual controls supplied with the Climb. If software tells the trainer that the current grade is 10% for example then the trainer in turn will retransmit this command t...

It shows live riders and your previous performances, again all is in user guide