Search found 738 matches

by admin
Tue Oct 30, 2018 12:24 pm
Forum: Software Support
Topic: Change the path for saved rides
Replies: 1
Views: 12767

Re: Change the path for saved rides

In theory, yes. I will put a note to myself. this however will have to wait for upcoming release as I am not going to do a special version with just this feature. Alternatively you might be able to do it without my help: https://www.dropboxwiki.com/tips-and-tr ... er-folders
by admin
Tue Oct 30, 2018 12:18 pm
Forum: Software Support
Topic: Connection drop-out on Tacx Neo
Replies: 0
Views: 21268

Re: Connection drop-out on Tacx Neo

Thank you, We'll investigate
by admin
Mon Oct 29, 2018 11:16 am
Forum: Software Support
Topic: Course List - Tuscany Videos Not Showing
Replies: 8
Views: 11208

Re: Course List - Tuscany Videos Not Showing

Restart the software and you should be able to see the videos now. Make sure you're connected to the Internet though. This is all the result of the website update gone wrong and we are fixing it piece by piece.
by admin
Mon Oct 29, 2018 3:34 am
Forum: Videos General Discussion
Topic: Video selection
Replies: 10
Views: 68036

Re: Video selection

All major stuff should be fixed by now. The remaining little things ... we'll keep working on it
by admin
Sun Oct 28, 2018 5:36 pm
Forum: Videos General Discussion
Topic: Video selection
Replies: 10
Views: 68036

Re: Video selection

Basically, the message says: "The requested content cannot be loaded. Please try again later". This doesn't happen with all videos but on quite a few of them. Burgundy vineyards for example... This is home for me and wanted to have a look at it but...!!! Thank you for reporting this. Yes ...
by admin
Sun Oct 28, 2018 6:51 am
Forum: Videos General Discussion
Topic: Video selection
Replies: 10
Views: 68036

Re: Video selection

We have a problem with attachments. I do not see those. As already sais please upload screenshot to any place where you can post pictures and supply the link
by admin
Sun Oct 28, 2018 3:23 am
Forum: Videos General Discussion
Topic: Video selection
Replies: 10
Views: 68036

Re: Video selection

👍🏻👍🏻. Thanks. Was getting worried that it was something on my side. Other issue with that part of the website...when I click on a video, I get the following message (see attachement). I must assume that this is due to website maintenance as well is it...?? I do not see any message/attachement. Can ...
by admin
Sat Oct 27, 2018 11:57 am
Forum: Videos General Discussion
Topic: Video selection
Replies: 10
Views: 68036

Re: Video selection

We just updated our website in order to make publishing new rides more convenient. I guess something went wrong as I can see the same problem. I am reporting it to our web programmer. He'll take care of it.
by admin
Fri Oct 26, 2018 5:01 pm
Forum: Software Support
Topic: Message "Retry Updating"
Replies: 1
Views: 3823

Re: Message "Retry Updating"

It was trying to get some data from website while under maintenance. All rectified by now
by admin
Sun Oct 07, 2018 8:10 pm
Forum: FAQ (Frequently Asked Questions)
Topic: Why "Start ride" button is disabled
Replies: 0
Views: 29864

Why "Start ride" button is disabled

This happens when your software is not paired to a Trainer (or powermeter/speed sensor as a substitute). At this point you might have "NO TRAINERS ATTACHED" message flashing at the bottom of screen (the message is a sure indicator of the situation but sometimes the same situation can happe...