Search found 21 matches

by bauer
Mon Nov 19, 2018 12:47 pm
Forum: Software Support
Topic: Tuscany Rides - Missing Race Segments
Replies: 3
Views: 6687

Re: Tuscany Rides - Missing Race Segments

it's easy to make default segments like: whole ride, 1/4 ride, 1/2 ride, 3/4 ride...press of a button but they are not logical segments, just easy fractions meaningful segments need a starting offset in meters, and a distance, from that offset, in meters, for example: Segment 1, 429, 2700 segment 2,...
by bauer
Tue Oct 30, 2018 1:48 am
Forum: Software Support
Topic: Course List - Tuscany Videos Not Showing
Replies: 8
Views: 11208

Re: Course List - Tuscany Videos Not Showing

That problem has now also been resolved.
It was a leftover for the Sunday website update and rollback.
Sincere apologies :roll:
by bauer
Mon Oct 29, 2018 3:26 pm
Forum: Software Support
Topic: Course List - Tuscany Videos Not Showing
Replies: 8
Views: 11208

Re: Course List - Tuscany Videos Not Showing

First, sorry for the problem.
We had a website update go wrong.
We rolled back the update.
that replaced some ride definitions with an old file
It's been rectified - at least as far as we can tell from our testing.
We've sent notes out to those impacted.
That means we can get back to riding :)
by bauer
Tue Feb 20, 2018 10:27 am
Forum: LYNX Trainer Discussion
Topic: Downloading videos
Replies: 17
Views: 151754

Re: Downloading videos

Within an hour of contacting support, you were offered a hard drive at cost, containing all media, in HD, at cost, (with your purchased rides licensed on that drive). That mitigates all future download frustrations. We also offered a discount on price that for the 4 ride bundle. We also offered up a...
by bauer
Sat Dec 16, 2017 12:03 pm
Forum: Videos General Discussion
Topic: Grand Tour Mis-Pricing?
Replies: 1
Views: 13366

Re: Grand Tour Mis-Pricing?

you are right sir - they were initially a bit mis-priced the price is now set to be the same as the 'normal' price: - for 3 ride tours that's 26.86EU or equivalent currency - for 4 ride tours that's 35.82EU or equivalent currency and now until Dec 24 there is an additional 15% off on all the new CDN...
by bauer
Mon Oct 16, 2017 5:44 am
Forum: Videos General Discussion
Topic: learn to use a lens hood
Replies: 1
Views: 13794

Re: learn to use a lens hood

Ha...good one...yes, Lense hood was (is) actually used.
on that particular video, the problem wass some droplet formed or landed on the lens and was not visible during filming
At least it was not a Lady Bug crawling around on the lense...had to ditch footage for similar issues
by bauer
Wed Oct 11, 2017 1:37 am
Forum: Videos General Discussion
Topic: Recommend my first video
Replies: 5
Views: 24932

Re: Recommend my first video

They are all shot at about the same speed, with about the same cinema camera, and go through about the same rendering process. After that, yo are left with the actual route/location...say St. Marten vs Gaspe vs Ventoux, and then of course the lighting and weather conditions of the day. Essentially a...
by bauer
Wed Oct 04, 2017 3:18 am
Forum: Videos General Discussion
Topic: repeatability - do u get fed up?
Replies: 3
Views: 19388

Re: repeatability - do u get fed up?

I'll start by admitting I have a bias :) from stats, we have riders who ride some of their rides 00's of times these are indeed some of the holy places of cycling whether you own Alpe d'Huez, or Stelvio, or Ventoux, Arches, Cranbrook, St Marten, or Mallorca (the list goes on) It's free software, and...
by bauer
Sun Sep 10, 2017 2:45 am
Forum: New Software Releases
Topic: 1.5.0.68 - 4K video support
Replies: 12
Views: 45991

Re: 1.5.0.68 - 4K video support

We have made a couple rides available in 4k...a couple people managed it, most of the test users complained about long download times and corrupted files and retry attempts and frustrations. We are up to 60 rides in 4k. We'll be releasing mix and match 4k within a week or two. The plan was: 1TB driv...
by bauer
Tue Sep 05, 2017 3:54 am
Forum: Videos General Discussion
Topic: dumb question : purchasing 4K vids
Replies: 8
Views: 54262

Re: dumb question : purchasing 4K vids

4K mix and match drive availability will be announced on the site and in a mailer The next 4k ride to be announced will be Marmotte, and drives should be posted right around the same time or shortly afterwards. About the downloads, even with 1GB, it starts to depend on peering agreements between ISP...