Search found 738 matches
- Mon Sep 12, 2022 7:24 pm
- Forum: FAQ (Frequently Asked Questions)
- Topic: "No trainers attached" error / Connecting to ANT+ trainers / ANT+ driver installation
- Replies: 0
- Views: 68678
"No trainers attached" error / Connecting to ANT+ trainers / ANT+ driver installation
Our software works with trainers using ANT+ stick. Plug it into PC before connecting to our software and wait until Windows installs drivers. Normally it happens automatically. In some rare cases it does not. If that is your situation here is the document explaining how to install ANT+ drivers manua...
- Wed Jan 19, 2022 5:55 am
- Forum: FAQ (Frequently Asked Questions)
- Topic: Do NOT use "resistance trainers" options with smart trainers
- Replies: 0
- Views: 63158
Do NOT use "resistance trainers" options with smart trainers
Button marked "Resistance trainers" is for "dumb trainers" that can not be directly controlled by our software. If you have ANT-FEC compliant "smart trainer" like Tacx Neo please or powermeter use "ANT+ devices button"/section to pair software with your traine...
- Sun Jun 13, 2021 7:30 pm
- Forum: Software Support
- Topic: Duplicate ID. Also can't pass getting updates stage.
- Replies: 0
- Views: 33924
Duplicate ID. Also can't pass getting updates stage.
Rarely but sometimes software configuration database might get corrupted. Most likely at this point you will see message box that starts with "Duplicate ID ..." or something like that and it is impossible to pass that stage. In this case Kill the software, reboot your PC and erase corrupte...
- Sun Jun 13, 2021 7:12 pm
- Forum: Software Support
- Topic: Website Map links missing
- Replies: 1
- Views: 18067
Re: Website Map links missing
Please contact me by email. I very rarely check the topic. Anyways I reported it to our web programmer. Give some time and it'll be fixed
- Fri Mar 26, 2021 2:23 am
- Forum: FAQ (Frequently Asked Questions)
- Topic: How to connect ANT FE-C trainer
- Replies: 0
- Views: 34904
How to connect ANT FE-C trainer
Make sure you download and read appropriate section of user guide from: https://www.veloreality.com/exs_v_ride/v-ride_manual_v1.0.pdf as it explains the process in more details. Software only works with ANT FE-C compliant trainers. Plug in ANT+ stick into free USB port on your PC/laptop. It is highl...
- Sat Mar 28, 2020 6:48 am
- Forum: Software Support
- Topic: Can not start ride. "Start ride" button is disabled
- Replies: 0
- Views: 39532
Can not start ride. "Start ride" button is disabled
This happens when your software is not connected to any trainer. Make sure you have ANT+ stick plugged to your PC and recognized. Go to "Settings" tab and then click"ANT devices" and then "Search". The whole process explained in more details in user guide: https://www.v...
- Fri Mar 20, 2020 4:38 pm
- Forum: Software Support
- Topic: Forum Dead?
- Replies: 1
- Views: 20402
Re: Forum Dead?
Well we've got seek of fighting spam so I disabled the forum. Not sure why it let's you post but whatever. For tech support you are more than welcome to use our contact form. The contact form is our official help method anyways as I really do not have time to check the forums
- Mon Feb 24, 2020 5:30 am
- Forum: FAQ (Frequently Asked Questions)
- Topic: Transfering software/videos to another PC
- Replies: 0
- Views: 40361
Transfering software/videos to another PC
1) find location of your veloreality software (file name is v_ride.x64.exe . You can use search function on windows for that. Copy v_ride.x64.exe and associated Data folder to new computer. Alternatively you can install software on new computer and only copy Data folder. This will preserve all your ...
- Thu Dec 26, 2019 9:57 pm
- Forum: FAQ (Frequently Asked Questions)
- Topic: Registration Limit reached
- Replies: 0
- Views: 36651
Registration Limit reached
You are allowed to register your video on up to 2 Hard Drives.
Multiple Registrations on the same hard drive counted as 1.
After that you have to ask us to reset registration counters
using contact form
Note: you can not register video residing on networked drive or SD card
for security reasons.
Multiple Registrations on the same hard drive counted as 1.
After that you have to ask us to reset registration counters
using contact form
Note: you can not register video residing on networked drive or SD card
for security reasons.
- Thu Mar 21, 2019 2:02 am
- Forum: Software Support
- Topic: Murlo Loop 1,2 Missing Standard Segments
- Replies: 4
- Views: 30685
Re: Murlo Loop 1,2 Missing Standard Segments
I think I know what that is. You got bad ride definition data with the incorrect names in your data/videodef folder, slipped there by accident. Close the software, delete you data/videodef folder and start software again. It will recreate the deleted folder and download correct content from our serv...